We can feel like it is working when we touch the hard disk some running noise like the fan is coming from inside. But yesterday, when i connect it to my computer, a fire explorer opened displaying the message that the request failed due to fatal device hardware error. Mar 22, 2019 my wd my passport ultra is making intermittent clicking noise sometimes. Wd my passport failure and fatal device hardware error. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Using win 10 on new ssd, wd my book backup sw does not work.
Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Aug 30, 2016 hi all, i have a portable wd passport which connects to my windows 10 laptop via usb. I saw in the forum that wd sent private emails to users with this issue, but no fix is available online. My cloud device not found troubleshooting is your my cloud device. The dreaded 0x8007045d io device error with external usb drive.
Whenever you report a bsod, you need to do it following the blue screen of death bsod posting instructions. This suddenly happened after upgrading my 250 gb samsung ssd to a 500gb ssd and i have read as many threads as it took to make me ask a question days of threads, and fixes, grrr and no luck. Wd my passport ultra 1tb drive not detected on pc, how to fix it i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. My wd my passport ultra hard disk is not showing in this pc.
How i rescued my data from a 3tb wd my book external hard. My book 3 tb not recognised under computer, failed to. When the my book world edition network storage wd0h1nc western digital is connected to my lan, windows 10 standard setup can see the device. I got device error 0x8007045d on new drive solved windows 7. Hello all, i got a message reading the request could not be performed because of an io device error when i wanted to access some folders in my wd external. Lastly, try resetting the device, since a firmware fault could cause communications and power management errors.
Usb drive seen by device mgr but not this pc event id 441. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Sign up for our newsletter and receive a coupon for your next order. Were also keen to help you personally make more of your time using technology. Since the hdd in this laptop is only 75gb i stored most of my data on a seagate 210gb usb2. Page 119 you or anyone connected to the my book live device can use itunes to play stored music files.
Cannot access wireless wd my book live after win10. If thats all you need, you may close minitool power data recovery now. Enter the same username and password you assigned when you first set up and installed your my book device. Fix wd external hard drive not workingresponding issue. Wd has refreshed several of their highly popular portable and external storage solutions, including the my passport, my passport for mac, and the my book. Ive tried to check though the forum for a solution without much luck. It used to install usb mass storage device and something like my book with. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. Drive status check the drive status check is a failureprediction function that. Show all hidden devices to make wd external hard drive recognized by the. Millions of people around the world trust their data to my book desktop storage.
The wd hard drive failed to show up on my pc and i couldnt access saved data. My wd my passport ultra hard disk is not showing in this pc in desk management, it is showing as unknown not initialised. How to fix the fatal device hardware error and recover the. This caused an issue as i needed windows 10 to recognize my. After it was recognized by my surface book and software was installed, i opened the wd app. Fix the request failed due to a fatal device hardware error.
The request failed due to a fatal device hardware error. Tips for getting started with the wd my book backup drive posted on 201405 by michael milette november 16, 2016 there isnt a lot of documentation that comes in the box with the wd my book drive. Connecting the my book duo device getting started with the wd software doubleclick the wd apps setup file that appears in the listing for the device in your computers file management utility to display the wd apps setup wizard. Western digital my book live user manual pdf download. Try again setup advanced having issues trying to set up your device. Available in various editions from essential, to premium to world edition. Fix wd external hard drive not recognizedworking with light on. Hello, have you tried using the device with a different usb cable. Try accessing your my cloud from the device dashboard advanced. Doing so will cause the manual update to fail and can corrupt the system. My book duo desktop raid storage user manual western digital. Solved wd my passport usb external hdd now shows up as. Request failed due to a fatal device hardware error wd. Help with western digital my book usb error september.
May 17, 2016 i have tried to delete usb device and then reboot and try again but now luck. Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. This blog highlights the request failed due to fatal device hardware error and its impact on your data. Western digitals my book live is a network attached storage nas device thats available in 1tb, 2tb or 3tb capacities and with a gigabit ethernet connection. My book is recognised in devices and printers but not under computer it passed the quick and extended tests but when i look at my book 1230 device properties events tab it shows device ubstor started, configured, no. Wd my passport failure and fatal device hardware error youtube. Have you got the error message disk 1 unknown, not initialized on your. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. Doing so may cause the device to malfunction or unable to boot. Heres some more info it doesnt show up in my computer or disk management however.
Western digital my book duo user manual pdf download. I have tried to delete usb device and then reboot and try again but now luck. Western digital my book problem question and answer dti data. Western digital users are fed up with my cloud failures zdnet. Be wd my book 1110 usb device that all these tests are made dfvice making a sequential read and write operations of a single file. In this situation please contact the reseller where you buy the device to replace the device. Lately, whenever i try to access the drive, i get a message. A line of external hard drives by western digital, styled after hardbound books. If your device is currently running firmware version 02. I was running w7, ie9 and got lots of errors using the dashboard although no issues accessing the actual data.
Aug 21, 2016 how to fix an i o device error on a wd external hard drive. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. If you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. When i reinstalled the software i could not set up the drive with the set up utility. Designed to meet wd s demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. There is also a summary pagewhich contains a summary of speed tests for usb drives that accumulated 5 speed tests or more. How to initialize wd elements hard disk if it is coming io. How to solve my wd hard drive not recognized in windows 10.
This update is only for products that originally shipped with wd smartware and will not function on previous generations of products. One of the most common hardware issues happening to western digital wd and seagate external hard drive users is the fatal device hardware error, with the exact expression x. To remotely access files in the my book device from another location, install a wd anywhere access client from the software cd on the computer that you are using. Quick fix for the request failed due to fatal device. Thank you for helping us maintain cnet s great community. Before we get started i want to mention that my laptop is running windows 7 pro.
Wd my book usb device cannot start code 10 external. Update wd external hard drive driver to make it work. But the problem is that the wd hard drive still not working when i. If you are using the manual update method, do not rename the firmware file. My laptop just recently got infected with the stupid win 7 security 2012 virus and my western digital happened to be plugged in at the same time. Wd my book 8tb suddenly changed to read only external drives. How to fix external drive not recognized error in windows. Unable to setup my book live my book live wd community. Wd passport hard drive data recovery after physical damage to connector. Computer wont recognize western digital mybook 1140 1tb. Ive been using my book live 3tb for a number of years successfully. This service creates a virtual music library on the device and treats it as an itunes repository, making it possible to stream music files from the my book live device to. Computer wont recognize western digital mybook 1140 1tb external hard drive.
Concluding from the factors that lead to a hard drive, external hdd or removable disk to \a fatal device hardware error \, these three are the most commonly seen. Dec 21, 2011 wd 1140 my book usb device will only show up as local disk. I have a couple of wd my book external hard drives that are used for backups. Fix wd external hard drive not workingrecognizedshowing. Oct 21, 2015 usb drive seen by device mgr but not this pc event id 441kernelpnp i recently upgraded a dell latitude e6400 old, i know to windows 10 and eventually optimized for performance. Western digital my book troubleshooting, repair, and service manuals. Kevin is a dynamic and selfmotivated information technology professional, with a thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Cannot access wireless wd my book live after win10 conversion i have a western digital mybooklive which is accessed wirelessly via our router. Windows users click here a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. An unexpected error is keeping you from copying the file. This update does not work on my book for mac, my passport for mac or my book studio.
Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. I have a wd my book 8tb external drive that was working perfectly. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. I bought a western digital my book essential edition 1tb external hard drive in. My book live error my net networking devices wd community. List of all wd firmware and software available for download. If still the same, contact wd support for direct assistance on this case. Fix the request failed due to a fatal device hardware error easeus. The my book duo device, along with the following software. Apr 07, 2014 western digital users are fed up with my cloud failures. I recently upgraded my os from windows 10 pro 32bit to 64bit. Secure your precious memories on my book desktop storage.
Wd claimed that most my cloud and my book live device owners. Tips for getting started with the wd my book backup drive. Actually, i got sandisk usb and recently i transferred some data in it. Quick fix for the request failed due to fatal device hardware error. Select either mbr master boot record or guid partition table gpt.
This service creates a virtual music library on the device and treats it as an itunes repository, making it possible to stream music files from the my book live device to windows or mac computers running itunes. When the request failed due to fatal device hardware error occurs, your device turns. Also, it appears that you misunderstood my posts in your original thread. I have a question regarding my wd 1tb my book device. This drive offers high capacity in a sleek desktop device.
I tried it to reconnect it several times but the same thing happened. Its a simple device to use and while it offers plenty of storage space for your files, it also gives you an easy way to access them remotely. Ive had this wd mybook 500gb home edition since 2008. You can follow belowoffered methods to get problems fixed right now. Feb 22, 2015 windows 7 forums is the largest help and support community, providing friendly help and advice for microsoft windows 7 computers such as dell, hp, acer, asus or a custom build. He wrote that this problem is related into the corrupted bad firmware of the my book live and need to be replaced. Mar 21, 2017 hi, there are some reason a user often face this type of errors while connecting external hard disk to the system.
In shooting another video for call that geek, i found that my wd passport not recognized in the system. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. If you continue to receive this error, you can use the error code to search for help with this problem. Fix wd external hard drive not workingrecognizedshowing up. Very impressed with how easy it was to exportimport zfs pools, etc. Fix and repair wd my passport ultra not detectedshowing. Wd my book essential edition, 500g, external usb drive. When wd external hard drive, usb or other brands of storage devices are not working or not responding to any operations in your pc, dont worry.
In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files remain secure. I also cant see it on my computer with a different cable and power source they work fine for my own my book. Products like wd my book, my passport and elements are favored by a lot of. See figure 8 and table 1 on page 16 for a brief functional description of the home.
Hi folks, a friend of mine has given me his my book to test for him. Went through windows xp to vista and in the last 2 years windows 8 without. My wd my passport ultra is making intermittent clicking noise sometimes. Western digitals my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price. I cant even reset the drive because it get stick when pressing on utilities. With windows 10 i went to settings, devices, connected devices, add a device. Other wd my book fatal error, failed to attach to device.
How to fix external hard drive io device error 3 solutions. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. I keep all our files there, so both my wife and myself can access them. I cant safely remove my wd external hard drive when i try to safely remove my book external hard drive there is a long delay 30 seconds and then i get the message saying the device could not be removed. To get started, choose the western digital brand youd like help with. This usb drive is optimized for the fastest possible data transfer rates and provides a complete backup solution with automatic backup, cloud backup and systemlevel backup to protect your precious memories and your critical system files. My western digital usb 3 had drive is not available in windows 7 professional x64. I have a portable wd passport which connects to my windows 10 laptop via usb. Western digital my book problem question and answer dti. Wd backup sw could not find device repeatedly, even w tech support. One is a wd my book 4tdrive and the other a 5t drive also a wd my book. Oct 15, 2015 i also have the same issue with mybook 2tb, firmware mybooklive 02. My book world edition wd0h1nc device manager error.
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